Customer Service
For assistance with your order including status, returns, exchanges, and product information, please contact us:
Online
Customer Care Team & Inbound Sales Specialists
(877) 702-6864
Monday-Friday · 8:00am - 10:00pm EST
Saturday · 8:30am - 5:00pm EST
Sunday · Closed
Concierge Team
(888) 487-6266
By email
customerservice@cigars.comTechnical Support
For assistance with your online shopping experience, please contact us via the Online Help Desk
Mailing Address
Cigars.com
2589 Eric Lane
Burlington, NC 27215